BBOX Account Deletion Request
Users of the BBOX mobile application can request deletion of their account and associated data.
Send an email
Email us at support@bbox.lk with the subject: Account Deletion Request
Include Details
Include the email address used to register in the BBOX app so we can verify your account.
Processing Time
Our team will process the request within 3 business days.
Data that will be deleted:
User account information
Store profile
Inventory data
Sales and transaction records
Customer records
* Some financial records may be retained for legal or accounting purposes for up to 12 months.